Configurable Operational Runtime Platform

Build Operational Workflows Without Engineering

Design workflows, forms, integrations, approvals, and document outputs using a canonical runtime platform that adapts to your business operations — not the other way around.

Upload Form
PDF → Canonical Schema
Step 1/5
Commercial Insurance Application
applicant_nameentity.legalNamemapped
business_typeentity.businessTypemapped
naics_codeentity.naicsCodeenriched
annual_revenuefinancials.annualRevenuemapped
employeesentity.employeeCountmapped
Runtime-Driven Workflows

Operational Logic as Configuration,
Not Code

Workflows are configuration-driven. Operational changes deploy safely. No engineering cycles required.

Intake
Form upload / API / online
Rules
Business logic engine
Orchestration
Workflow composition
Outputs
Multi-format projections
Platform Capabilities

Everything Operations Needs.
Nothing Engineering Has To Touch.

Canonical Runtime Layer

Every tenant owns its own operational model. Forms map into canonical meaning. Outputs become interchangeable.

Workflow Composition

Configuration-driven workflows. No engineering required. Operational changes deploy safely without code.

Dynamic Form Generation

Online intake forms generated automatically from canonical schema. Drag-and-drop question builder included.

Multi-Tenant Governance

Subdomain isolation, tenant-specific runtime, RBAC, publishing workflow, and full audit history.

Operational Observability

Execution timelines, retries, logs, payload tracing, and runtime diagnostics in one place.

AI-Native Runtime

AI generates mappings, builds workflows, and normalizes data — all operating against canonical context.

Canonical Runtime Layer

One Canonical Model.
Infinite Output Projections.

Every tenant owns its own operational model. Forms map into canonical meaning. Outputs become interchangeable — PDF, JSON, XML, API, email.

PDF FieldsAPI PayloadsOnline FormsEmails
CANONICAL RUNTIME
Operational Meaning Layer
MappingEnrichmentRulesState
Any Output FormatCRM IntegrationRegulatory ReportsWebhook Events
Visual Workflow Orchestration

Compose Operational Workflows
Without Writing Code

Drag-and-drop orchestration builder with API calls, approvals, branching, AI actions, notifications, retries, and document generation.

Drag primitives into your workflow:
workflow.steps []
Lookup NAICSstep 1
Restaurant branchstep 2
Underwriter reviewstep 3
Generate PDFstep 4
Configuration-driven workflows. No code. Deployable instantly.

Design workflows your operations team can own.

Multi-Format Outputs

Generate Any Required Output
from One Runtime Model

PDF, JSON, XML, API payloads, CRM sync, email packets — all projected from the same canonical runtime. No custom export logic required.

canonical_runtime.project() → all outputs

All outputs generated from a single canonical runtime model — no custom export logic required.

Multi-Tenant Governance

Enterprise-Grade Isolation
for Every Tenant

Subdomain isolation, tenant-specific runtime, RBAC, publishing workflow, and audit history — built for enterprise trust and operational compliance.

tenant_runtime.isolation = "full" // subdomain-scoped
acme-corp.acord.io
Runtime: Commercial GL
published
admin, underwriter, agent
isolated
audit log
regional-ins.acord.io
Runtime: Restaurant Package
published
admin, ops, reviewer
isolated
audit log
northwest-ag.acord.io
Runtime: Agri Specialty
staging
admin, agent
isolated
audit log
Each tenant owns its own operational model — fully isolated, independently governed.
Customer Use Cases

Operational Runtime
Across Industries

Insuranceinsurance

Form intake → canonical → multi-format output

Healthcarehl7

Patient intake → enrichment → EHR payload

Logisticsedifact

BOL upload → rules → carrier API dispatch

Financeaml

KYC forms → compliance rules → reporting

Stop Rebuilding Operations In Code

Create operational workflows, integrations, forms, approvals, and outputs through runtime configuration — all inside a tenant-scoped orchestration platform.